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Crisis Leadership - Lessons from San Francisco’s COVID-19 Management

The importance of leadership in organizations has been promoted in best-selling books for decades. Notable examples are “Good to Great” by James Collins and “The Seven Habits of Highly Effective People” by Steven Covey. 

In the age of COVID-19, leadership principles have been put to the test.

In a new White Paper, I share my observations about leadership excellence in the face of a global pandemic. 

I cite the effective action taken by leaders in San Francisco through the lens of five principles:

  1. Leveraging Experience and Expertise
  2. Uniting Around A Common Vision
  3. Aligning The Stakeholders
  4. Assessing and Managing Risk
  5. Empowering Your Leaders

The results speak for themselves. San Francisco County experienced 10.3 deaths per 100,000 residents as of mid-September, a figure almost as good as the excellent outcome experienced in South Korea. 

What would have happened if the great leadership in San Francisco had been applied on a national scale? I conclude that if the U.S. rates had achieved levels comparable to South Korea and San Francisco, respectively, 176,432 and 165,525 lives could have been saved.

Global Deaths per 100,000

Read the complete White Paper to learn more. 

Crisis Leadership - Lessons from San Francisco's Management of the COVID-19 Pandemic